This post will show you how easy it is to synchronize your Raiffeisen bank account with bexio and how to reconcile transactions and transfer payments.
- Login methods
We recommend that you make an adjustment in your online banking system so that you benefit from the full functionality of synchronization.
Log in to your online bank and click on the "Profile" tab. First, activate the "With Details" option next to "Data Transfer”. The print-screen is in German:
Just below "Data Transfer" you will see "Security", where you need to activate "SMS login" so that the synchronization can proceed successfully.
Currently, bexio only supports the M-TAN method for Raiffeisen online banking. To read more about the different login methods, see this post: Supported login methods
Synchronization is split into two parts: You can automatically retrieve existing transactions from your bank account, and you can submit payment requests to your bank.
- Go to the banking section and scroll down to the Raiffeisen account
- Click on "Retrieve transactions"
- Log in
- The transactions will be retrieved automatically
The transactions will now appear automatically in your banking section and you can perform a reconciliation. To find out how to perform a reconciliation, read this post. Under certain circumstances, no transactions may appear, despite the fact that you have logged in successfully. This post explains why this may occur: No transactions received.
You can enter payments as described in this post and then transmit them to your bank with a single click.
Please note that payment requests can only be transmitted after you have received at least one transaction from your bank – see "Retrieving transactions" above.
bexio does not store login information such as contract numbers, passwords or tokens. bexio will not contact you in writing or by phone in connection with your e-banking access data. Please never pass this confidential data on to third parties.
ESR and v11
To reconcile ESR payments (payment with orange deposit slip) we recommend that you use a v11 file. Otherwise, due to the technical restrictions of the bank, we cannot ensure that the synchronization will include all payments and you will be able to perform a complete reconciliation.
You can find out more about importing and reconciling v11 files here: v11 reconcilîation
We recommend that you set the ESR payments which you receive with the bank transactions to "Ignore".
Online banking contract and bank accounts
bexio receives data for all the bank accounts associated with your Raiffeisen contract, which may well mean that you receive data for accounts that you do not want to connect with bexio.
Please instruct bexio to ignore all such accounts by selecting "Ignore this bank account in bexio" and then save the changes by clicking "Link accounts".