Reconciliation with PostFinance is most reliable if you choose one of the latest file formats for communication. We recommend that you immediately perform the following actions if you would like to reconcile your PostFinance account with bexio.
- Please have your e-finance number for e-banking ready
- Call PostFinance Support at 0848 888 710
(CHF 0.08 / min. within Switzerland)
- Inform Support that you are using a third-party software (bexio) and would like to migrate your data transfer for your e-banking contract to camt.053 (v4) with details, without receipt images.
- Also inform Support that the account statements should be issued daily (the standard is monthly).
Please note that this change may take up to 5 days at PostFinance.
If you currently use an older file format for data transfers, there may be some transactions missing. Older file formats (e.g., camt.053 v2) will be deactivated by PostFinance in the upcoming months, so for this reason too, it is worth to request migration to the latest format already now.
Orange Payment Slip (ESR) payments
Please note that ESR payments appear in bexio and can be reconciled only 2-3 days later. The reason for this is that PostFinance provides these data to us with a delay and we have them in our system only once we receive these data.