Reconciliation with PostFinance is most reliable if you choose one of the latest file formats for communication. We recommend that you immediately perform the following actions if you would like to reconcile your PostFinance account with bexio.
- Please have your e-finance number for e-banking ready
- Call PostFinance Support at 0848 888 710
(CHF 0.08 / min. within Switzerland)
- Case 1: You are using camt.053 v4 and are already synchronizing it with bexio: You do not need to change anything but you can speed up the processing time at PostFinance by making the following change.
Case 2: You are not using any PostFinance integration: We recommend using the following setup directly.
Inform Support that you are using third-party software (bexio) and would like to migrate your data transfer for your e-banking contract to camt.053 (v4) without details, without receipt images + ESR credit notes in camt.054.
- Also inform Support that the account statements should be issued daily (the standard is monthly).
Please note that this change may take up to 5 days at PostFinance.
If you currently use an older file format for data transfers, there may be some transactions missing. Older file formats (e.g., camt.053 v2) will be deactivated by PostFinance in the upcoming months, so for this reason too, it is worth to request migration to the latest format already now.
Attention: When applying at PostFinance, the new configuration is added but the old one might not be deleted. Please ask your customer consultant to remove old configurations that are used for bexio.
Please note that ESR payments in the configuration camt.053 v4 with details and without receipt images appear in bexio and can be reconciled only 2-3 days later. The reason for this is that PostFinance provides these data to us with a delay and we have them in our system only once we receive these data.
To be able to transfer payments to PostFinance, it is important that you enable the transfer of electronic payments in your e-banking. You can learn about how it works here:
In this section you will find out how easy it is to synchronize your PostFinance bank account with bexio and how you can reconcile transactions and send payments.
In order to be able to reconcile your PostFinance account with bexio you have to activate data export in your PostFinance account. Activation is only needed one time.
To find out more, see the article: How can I best use my Postfinance e-banking?
bexio supports both the login using E-Finance ID / card reader and using Mobile ID. When logging in you have you choose the same method you use when you log in directly into the e-banking in PostFinance.
For more about the login method, see the following article: Supported Login Methods.
The synchronization is divided into two parts. First, you can retrieve the existing transactions from your bank account automatically, and then, you can send payment orders to your bank.
- Go to the banking section and scroll to the PostFinance account
- Click on "Retrieve transactions"
- Log in
- The transactions will be retrieved automatically
The transactions will now appear automatically in your banking section and you can perform the reconciliation. To find out how to perform transaction reconciliation, read here. It may happen that the login is successful, but there are no visible transactions. Read this article to find out the possible reasons for this: No transactions received.
Enter payments as described in this article: Enter payments and send them to your bank with one click.
Please note that you can only send the payment orders after you have successfully received at least one transaction from your bank account. See the section "Retrieve transactions".
Depending on the bank and the e-banking contract, it may also be necessary to additionally view and confirm the payments in e-banking. Please contact your bank support for more information.
bexio does not generally store any credentials (such as your contract number, passwords or tokens).
bexio does not ask you for your e-banking access information either in writing or by telephone. Please never provide your confidential information to third parties.